Privacy Policy

Last updated: January 2025

1. Introduction

This Privacy Policy explains how BVOOC collects, uses, stores, and protects your personal data. I am committed to protecting your privacy and handling your data transparently and in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

This Privacy Policy applies to all users, including those located outside the European Union.

2. Data Controller

The data controller responsible for your personal data is:

BVOOC

Bart van Os

The Netherlands

Email: bart@bvooc.com

Phone: +31 6 11 09 11 11

For any questions about this Privacy Policy or your personal data, please contact me at the email address above.

2.1 Role as Controller and Processor

BVOOC acts as an independent data controller for its own business operations and as a data processor when providing services on behalf of clients.

3. What Personal Data I Collect

I only collect data that is necessary to provide my services. Depending on our interaction, this may include:

3.1 Contact Information

3.2 Communications

3.3 Account Credentials

3.4 Business Information

3.5 Technical Data

4. How I Use Your Data

I use your personal data exclusively for the following purposes:

Purpose Legal Basis (GDPR)
Providing agreed services (website development, support) Contract performance (Art. 6(1)(b))
Communicating about your project Contract performance (Art. 6(1)(b))
Sending invoices and processing payments Contract performance (Art. 6(1)(b))
Managing accounts on your behalf Consent (Art. 6(1)(a))
Responding to inquiries Legitimate interest (Art. 6(1)(f))
Legal compliance and record-keeping Legal obligation (Art. 6(1)(c))

I will never:

5. Sharing Data with Third Parties

I may share your personal data with the following categories of third parties, solely for the purpose of providing my services:

5.1 Service Providers (Data Processors)

Provider Purpose Location Safeguards
Cloudflare, Inc. Domain registration, DNS management, website security USA SCCs, EU-US Data Privacy Framework
Netlify, Inc. Website hosting USA Standard Contractual Clauses (SCCs)
Google LLC Google Workspace (email, calendar, drive) USA SCCs, EU-US Data Privacy Framework
Meta Platforms, Inc. WhatsApp communication USA SCCs, EU-US Data Privacy Framework

5.2 International Data Transfers

Personal data may be processed in countries outside the European Economic Area (EEA), including the United States. Where required, appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms are used.

When your data is transferred outside the EEA, I ensure appropriate safeguards are in place:

You can request more information about these safeguards by contacting me.

5.3 Other Disclosures

I may also disclose your data:

6. Cookies and Tracking

6.1 Current Cookie Usage

This website (bvooc.com) uses strictly necessary cookies only. These are essential for the website to function and cannot be disabled. They do not track you or collect personal information for marketing purposes.

Examples of strictly necessary cookies:

6.2 What I Do NOT Use

6.3 Third-Party Embeds

If the website contains embedded content (e.g., YouTube videos, maps), those third parties may set their own cookies. I recommend reviewing their privacy policies:

6.4 Managing Cookies

You can control cookies through your browser settings:

Blocking all cookies may affect website functionality.

6.5 Future Changes

If I add analytics or other non-essential cookies in the future, I will:

7. Data Retention

I retain your personal data only as long as necessary for the purposes described in this policy:

Data Type Retention Period Reason
Project files and correspondence 2 years after project completion Business records, potential support needs
Invoices and financial records 7 years Dutch legal requirement (fiscal administration)
Account credentials you shared Deleted within 30 days after collaboration ends No longer needed
Contact form inquiries 1 year if no project results Follow-up and business development
Support communications Duration of Support Contract + 1 year Service continuity

After the retention period, data is securely deleted or anonymized.

8. Your Rights Under GDPR

As a data subject, you have the following rights:

8.1 Right of Access (Art. 15)

You can request a copy of the personal data I hold about you.

8.2 Right to Rectification (Art. 16)

You can request correction of inaccurate or incomplete data.

8.3 Right to Erasure / "Right to be Forgotten" (Art. 17)

You can request deletion of your data, subject to legal retention requirements.

8.4 Right to Restriction of Processing (Art. 18)

You can request that I limit how I use your data in certain circumstances.

8.5 Right to Data Portability (Art. 20)

You can request your data in a structured, commonly used format (e.g., CSV, JSON).

8.6 Right to Object (Art. 21)

You can object to processing based on legitimate interests.

8.7 Right to Withdraw Consent (Art. 7)

Where processing is based on consent (e.g., account access), you can withdraw consent at any time. This does not affect the lawfulness of processing before withdrawal.

8.8 How to Exercise Your Rights

To exercise any of these rights:

  1. Email me at bart@bvooc.com with your request
  2. Include your name and enough information to identify you
  3. Specify which right you wish to exercise

Response time: I will respond to your request within one month. If your request is complex, I may extend this by two additional months, but I will inform you within the first month.

Cost: Requests are free of charge. However, I may charge a reasonable fee for manifestly unfounded or excessive requests.

Verification: I may need to verify your identity before processing your request.

9. Data Security

I take appropriate technical and organizational measures to protect your personal data:

9.1 Technical Measures

9.2 Organizational Measures

9.3 Incident Response

In the event of a data breach that poses a risk to your rights and freedoms, I will:

10. Children's Privacy

My services are not directed at children under 16 years of age. I do not knowingly collect personal data from children. If you believe I have inadvertently collected data from a child, please contact me immediately.

11. Links to Third-Party Websites

My website may contain links to third-party websites. I am not responsible for the privacy practices of those websites. I encourage you to read their privacy policies before providing any personal data.

12. Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Changes will be:

I encourage you to review this policy periodically.

13. Complaints

If you are not satisfied with how I handle your personal data, you have the right to lodge a complaint with the Dutch Data Protection Authority:

Autoriteit Persoonsgegevens

Postbus 93374

2509 AJ Den Haag

The Netherlands

Website: autoriteitpersoonsgegevens.nl

Phone: +31 (0)70 888 8500

I encourage you to contact me first so I can try to resolve your concern.

14. Contact

For any questions, concerns, or requests regarding this Privacy Policy or your personal data:

Email: bart@bvooc.com

Phone: +31 6 11 09 11 11

This Privacy Policy is effective as of January 2025.